Privacy policy

Last Updated: July 23, 2026

At J&H Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Information (processed securely by our payment providers)
  • Order History
  • IP Address
  • Browser & Device Information
  • Website Usage Data
  • Customer Support Communications

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized activities
  • Respond to your inquiries
  • Send promotional offers and newsletters (only if you choose to receive them)

Payment Security

Your payment information is processed securely through trusted payment gateways. J&H Cosmetics does not store your complete credit or debit card information on our servers.

Cookies

Our website uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Understand customer preferences
  • Provide a personalized shopping experience
  • Analyze website traffic

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell your personal information.

Your information may be shared only with trusted third-party service providers that help us operate our business, including:

  • Shopify
  • Payment Providers
  • Shipping & Delivery Partners
  • Marketing & Analytics Services
  • Customer Support Providers

These partners only receive the information necessary to perform their services.

Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Although we work hard to protect your information, no internet transmission or electronic storage method is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw marketing consent
  • Request a copy of your personal data

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our products and website are not intended for children under the age of 16. We do not knowingly collect personal information from children.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Please review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.

The updated version will always be posted on this page with the latest revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

J&H Cosmetics

📧 Email: support@jhcosmetics.ae (replace with your official email if different)

📞 Phone: +971 XX XXX XXXX (replace with your UAE contact number)

📍 Address: Dubai, United Arab Emirates