Shipping policy

Last Updated: July 23, 2026

Thank you for shopping with J&H Cosmetics. We are committed to delivering your skincare products safely and efficiently.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email or SMS with your tracking details (where available).

We currently ship across the United Arab Emirates (UAE).

For international shipping inquiries, please contact our customer support before placing your order.

Estimated delivery times are:

Delivery times are estimates and may vary during holidays, promotions, or due to unforeseen courier delays.

Shipping charges are calculated at checkout based on your delivery location.

Free shipping may be offered on selected promotions or orders above a specified value.

Once your order has been dispatched, you will receive tracking information via email or SMS (if available).

Please ensure that your shipping address and contact information are accurate.

J&H Cosmetics is not responsible for delays or failed deliveries caused by:

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of receiving your package.

To help us resolve the issue quickly, please provide:

We will review your request and arrange a replacement or appropriate solution.

You may request changes or cancellations before your order has been shipped.

Once an order has been dispatched, it cannot be modified or cancelled.

If you have any questions about shipping or your order, please contact us:

J&H Cosmetics

📧 Email: support@jhcosmetics.ae (replace with your official business email)

📞 Phone: +971 XX XXX XXXX (replace with your UAE contact number)

📍 Address: Dubai, United Arab Emirates